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Volunteer Centre Dorset - Celebrating our success


10th July 2023

Volunteer Centre Dorset has been awarded the NAVCA, VCQA quality mark for its core services, achieving the highest standard available. It exceeded all requirements in all the five core functions required to attain the accreditation.

The Volunteer Centre Quality Accreditation (VCQA) is the quality mark for organisations delivering the five local Volunteer Centre functions. Volunteer Centre Dorset exceeded all the requirements in the five areas to attain the accreditation. 

Marie Waterman CEO stated “We are thrilled to have achieved such a high standard; I feel very proud of all that we do across Dorset. The team work incredibly hard to make sure that Volunteering is at the heart of all that we do. We all believe that there is a volunteering role for everyone, and that being involved in your local community and giving back is one of the best ways to improve your wellbeing.

Having managed the centre for over 20 years it really is a privilege to work in sector which makes a difference every day to so many people. Now to be recognised for our contribution is just great. We have achieved the quality mark since it began but never at this high level across all areas that are assessed.”

In the report the NAVCA assessor stated

“It is clear to me that the team know their local community really well and have demonstrated that every effort is being made to offer volunteering as widely as possible.

The area of strength that most impressed me is the efforts that are being made by the whole team to offer equal access to volunteers regardless of where you live, issues that might affect being able to volunteer and the honest appraisal of their own performance.  I am very impressed with the community credit scheme which gives volunteers with complex needs an opportunity to volunteer in partnership with a mentor.

The number of services/projects the volunteer centre has developed is outstanding, all of which are aimed at support the Dorset community.

I can see clearly in their newsletter that they are the voice of volunteering in Dorset, their policy is to promote volunteering by every means available to them.

I would like to highlight the training offer and what it brings to volunteering in Dorset, the range of training on offer is vast, it covers everything from training mentors, how organisations can support volunteers living with Dementia and young carers, a program of training is currently being written, “recruit, retain and reward” to help VIOs in finding and manging their volunteers.”



For more information please contact – Marie Waterman (CEO) [email protected]

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Volunteer Centre Dorset are thankful for the support from:

Dorset County Council
National Lottery Fund