Volunteer Mediator Role Description
We welcome good listeners to join our team of volunteer mediators. We offer a valuable, confidential service, creating an opportunity for those we help to clear the air and start again. If you are a good listener and can spare the time, we would love to hear from you.
What is mediation?
Mediation is a form of dispute resolution assisted by an unbiased third party. A mediator does not give expert opinion and advice or impose a solution. Instead our mediators help uncover underlying reasons for a conflict by listening, providing a neutral space to talk, rebuild trust and resolve issues.
What kind of issues does a mediator handle?
Many of our cases involve disputes between neighbours – disputes arising from issues such as noise, animals, parking, fences, high hedges, litter, verbal abuse or anti-social behavior.
What geographical area do we cover?
Dorset including Bournemouth and Poole (we try and provide cases near to where you live).
Who can become a mediator?
There are no pre-defined qualifications to becoming a mediator, yet some people are more suited to the role than others. Mediators usually are…
- able to build rapport
- able to be impartial and open-minded
- able to be directive, and to confront where needed
- possessed with patience and empathy
- have a sense of humour
We are looking for people who…
- are committed and willing to volunteer with us for at least 24 months
- are available for training (5 days)
- are available for approximately 3 hours per month (once trained)
- have their own transport (we reimburse travel expenses)
- are easily contactable and can keep up regular communication with the service
- are team players (our mediators work in pairs)
Admin User: 25th Apr 2017 13:04:00
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